Hi, @dizzylizzy. Let me share some insights on how you can reverse a transaction that is posted twice in QuickBooks Desktop.
You can manually delete or void the duplicate donation receipt to keep your account balances and reports accurate. Before doing so, make sure to create a backup copy of your company file to save your accounting data. I also recommend reaching out to an accountant for further guidance. If you're not affiliated with one, we can help you find one through this link: Find an Accountant.
For more information about the process, check out this link: Batch delete or void transactions in QuickBooks Desktop.
Moreover, you can run several reports in QuickBooks Desktop to display data from your company file. You can also customize any report that you generate to focus on the details that matters most.
I'll be around if you have follow-up questions or concerns about donation receipts in QuickBooks. Simply leave your reply below and I'll gladly help.
