Hello there, @Veema. We'll provide more details to help you recover and access your QuickBooks Online (QBO) account.
Before anything else, please know that this isn't the experience we want you to have when contacting our Customer Care Team. When locked out of a QBO account for entering multiple incorrect passwords, please know that Intuit will require a form of identification before providing with reactivating or retracting the account. It is to validate that all information linked with the account matches the details provided by you.
After providing the needed documents, our team will provide further instructions to help you accomplish the task and regain access to your company file. For more details about account recovery, please see this page: Recover your Intuit Account if you can’t sign in.
Also, please know that there are many reasons why a personal computer or device will run slow when used or when accessing QBO. You'll want to ensure your device meets the system requirements when using the program. Please see this page for more details and how to troubleshoot the issue: Why is my QuickBooks Online slow?
In addition, here's an article to help you intercept any possible suspicious emails or activities inside your account and how you can prevent it from happening:
Our team is always ready to assist if you have any other QuickBooks-related concerns. You can visit the Community space, and rest assured, we'll be around to provide you with the necessary information or troubleshooting to address your queries. Keep safe.
