We don't want you to have that experience in filling 1099, Andrea. Let me provide the steps to resolve the software's most common data issue.
Before we proceed, please check that all the vendor information is correct. If the same happens, we can log in to your account using an incognito browser. A private browser prevents saving cache and cookies that sometimes cause errors when running frequently visited websites.
Here are the useful shortcut keys you can use to access one:
- Ctrl+ Shift + N for Google Chrome
- Ctrl + Shift + P for Mozilla Firefox and Microsoft Edge
- Command + Shift + N for Safari
If the issue persists. I highly suggest contacting our live support team. They can look over your account and resolve your concern quickly.
Here's how to connect with them:
- Click the Help menu.
- In the pop-up panel, go to the Search tab.
- Hit the Contact Us button.
- From the text box, type in your concern.
- Click Chat with us.
Please make sure to know the availability hours to make sure your concern will be getting in touch, click this article: Contact QuickBooks Online Support.
Additionally, I will share these resources that provide detailed forms of 1099 in QuickBooks Online:
Have trouble with e-filing? We, the Community team, are always here to support you. Feel free to Reply to this thread, and ensure you receive the assistance you need promptly.
