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Hello there, @lburr.
I understand the hassle that this caused you. I know that this is not the kind of experience you expect us to deliver.
Right now, our engineers are all hands on deck working together for a fix to sort everything out with regards to this. Please know that this issue is being treated at utmost urgency.
Moreover, I don’t want to leave you empty-handed, you'll want to visit our Community Help Articles hub in case you need some related articles in managing your account.
I appreciate your patience and understanding as we continue working toward a resolution. Have a great day.