Hello there, @lburr.

I understand the hassle that this caused you. I know that this is not the kind of experience you expect us to deliver. 

Right now, our engineers are all hands on deck working together for a fix to sort everything out with regards to this. Please know that this issue is being treated at utmost urgency.

Moreover, I don’t want to leave you empty-handed, you'll want to visit our Community Help Articles hub in case you need some related articles in managing your account.

I appreciate your patience and understanding as we continue working toward a resolution. Have a great day.