IntuitLily
Moderator

Other questions

Hello, @KimB58.

 

I appreciate you removing your antivirus application to resolve this error. Did you also attempt to uninstall/install QuickBooks in Selective startup? If not, you can switch to this mode before doing the clean install.

 

However, it'd be best to consult a Windows expert before you do this task. Also, you'll need to create a backup of your company file and keep a copy of your product and license info before you start.

 

You can check this article for the detailed steps: Install or uninstall QuickBooks in Selective startup.

 

Keep me posted on how it goes. I want to ensure you'll be able to fix this in no time. I'll be around if you have follow-up questions or concerns.