AlexV
QuickBooks Team

Other questions

Hi pamweaverphoto-g!

 

I understand that you need to convert the file to QuickBooks Online. Allow me to help you.

 

Before you convert the data, there are things you need to remember. One of those is that you can only convert your QuickBooks Desktop file within the first 60 days of your QuickBooks Online company start date. This could be the reason why you're getting the "Error: Error unable to process data." message.

 

If so, you'll want to cancel your current QuickBooks Online subscription. Then, create a new company file where you'll export the data from QuickBooks Desktop.

 

Here are some of the articles you'll want to check. These will show you what are things you should consider and what happens once converted:

 

Note that it can take up to 24 hours for the conversion to be successful depending on the file size. Check your email for the update.

 

Visit our Account management page for more references in managing your company and personal info.

 

Leave a comment again here if you need anything else. Take care!