From Email I just sent to [email address removed]
I am a CPA with clients using QBES and in having difficulty with a technical issue with QB access due to an incorrect email address I was told by the Intuit support agent that I needed to upgrade to the most current version. He then arranged for me to make an upgrade one year payment of $2,547 to Windroot Corp as noted in the attached emails.
After getting a monthly QBES monthly invoice I questioned why I was paying annually and monthly.
This was curious in that the hosting via Right Networks and subscription to QBES Platinum were both being paid via credit card.
I checked online and with representatives from both Intuit and Right Networks both confirmed monthly billing and no record of this payment made or knowledge of Windroot Corp. https://windrootcorp.com/about-us/
I then looked up the company and called and got a person telling me they would look up the billing. Subsequently I had two calls from the following phone numbers purporting to be representatives of Intuit. Both later confessed to working for Windroot who says they are a ISP.
[Phone number removed]
When I told them I was going to disclose their scam to Intuit I received the attached “refund in full”
I am concerned that an employee who I contract through the QB support line is working to defraud your customers with this SCAM.
