From Email I just sent to [email address removed]

I am a CPA with clients using QBES and in having difficulty with a technical issue with QB access due to an incorrect email address I was told by the Intuit support agent that I needed to upgrade to the most current version.  He then arranged for me to make an upgrade one year payment of $2,547 to Windroot Corp as noted in the attached emails.

After getting a monthly QBES monthly invoice I questioned why I was paying annually and monthly.

This was curious in that the hosting via Right Networks and subscription to QBES Platinum were both being paid via credit card.

I checked online and with representatives from both Intuit and Right Networks both confirmed monthly billing and no record of this payment made or knowledge of Windroot Corp. https://windrootcorp.com/about-us/

I then looked up the company and called and got a person telling me they would look up the billing.  Subsequently I had two calls from the following phone numbers purporting to be representatives of Intuit.  Both later confessed to working for Windroot who says they are a ISP.

[Phone number removed]

When I told them I was going to disclose their scam to Intuit I received the attached “refund in full”

I am concerned that an employee who I contract through the QB support line is working to defraud your customers with this SCAM.