Hi there, @JAA22.
Let me direct you to the best help in acquiring the information you need from QuickBooks.
You can directly contact QuickBooks Payments Support to get help with the details you're looking for. Also, you can click these links to reach them:
If you want to learn about QuickBooks holding payments, you can read this article: Why are my funds on hold?
For additional questions about accessing your account in QuickBooks, leave a reply button below. I'll be willing to help. Have a good day.
