We recognize the need and urgency to enter weekly timesheets for your multiple employees, Kati and stoutishgoat.
Currently, we have an ongoing investigation relating to weekly timesheets not loading efficiently in QuickBooks Online. Please know that our product engineers are aware of this issue and are implementing measures to provide timely resolution.
For now, we recommend contacting our Customer Care Team to have your account added to the list of affected users. This way, you'll receive real-time updates through email notification regarding the status of the investigation.
Here's how to reach them:
- In your QBO account, click the Help icon and select Contact Us.
- Enter your concern and click Let's Talk.
- Select Start a chat or Get a callback with a support expert.
Moreover, if you need to enter a single day or event at a time for your employees, you can track and record single-time activity timesheets in QBO.
We'd appreciate your patience and understanding as we work towards a resolution to this concern. We'll keep this forum available so you can always leave a reply below. We'll be sure to get back and provide additional help or updates.
