Hello there, Conzo427. If you're unable to correct or change the e-filed 1099 form in QuickBooks Online (QBO), let's verify if your browser is causing the issue. I'll guide you through the basic troubleshooting steps.
First, open your account in an incognito or private window for testing. I will provide the keyboard shortcut below:
- Google Chrome: Ctrl + Shift + N
- Microsoft Edge: Ctrl + Shift + N
- Safari: Command + Shift + N
- Mozilla Firefox: Ctrl + Shift + P
If you encounter the same issue after using the Incognito window, please clear your cache to remove unnecessary data, then refresh your tab. Next, try logging into your account to your main browser. If the error persists, consider switching to an alternative supported browser for QuickBooks Online.
I also encourage you to reach out to our Live Support team for professional help. They can thoroughly diagnose your issue and provide screen-sharing sessions by using glance to assist you in navigating QuickBooks effectively.
Moreover, if you want to access previously filed 1099 forms, please check this article as your guide: Can I access archived or previously filed 1099 forms?
Please don't hesitate to click the Reply button below if you need further assistance in editing your 1099 forms. The Community team is always here to support you.
