Duplicate entries when downloading merchant service deposits into QuickBooks
Get help with duplicate merchant service deposits in QuickBooks.
If there are duplicate entries when downloading merchant service deposits into QuickBooks, the main causes are:
Downloading of Merchant Service Deposits while using QuickBooks Online Banking to reconcile bank deposits
Connectivity issues when communicating with our systems
An adjusted bank account or transaction in QuickBooks
Prevent duplicate entries
Use Bank Feeds or Merchant Service Deposits
If you use both QuickBooks Bank Feeds and Download Merchant Service Deposits, this can duplicate the info in QuickBooks. Choose only one that fits your business.
Important:Bank Feeds may be better for reconciliation as it downloads all your banking info. The Merchant Service Deposits utility only downloads deposits related to your merchant service transactions. If you use QuickBooks Bank Feeds, you can still download the Merchant Service Fees separately.