The QuickBooks Online 2024 Price Increase | FAQ for Business Owners

Why are prices rising?

At QuickBooks, supporting the needs of our Australian customers is our singular focus. From time-to-time, this means reviewing our product innovation costs to ensure we can continue to deliver unparalleled value to customers, while remaining competitive in the market.

We appreciate this price adjustment comes at a difficult time for some of our customers and we have done what we can to hold prices steady for as long as possible. 

What are the new prices?

On and from 7 August 2024, the new prices for select QuickBooks Online products will be as set out in the table below:

Monthly Retail Pricing (inclusive of GST)

There is no change to our QuickBooks Online Advanced pricing. See our website for details. 

When will the new pricing impact me?

Your new price will be reflected on your first bill after 23 October 2024. 

Do I need to do anything?

You don’t need to do anything at all. The price increase will automatically be applied to your QuickBooks subscription on your next billing cycle after 23 October 2024. 

What’s new in QuickBooks Online Accountant and QuickBooks Online?

Our commitment to providing exceptional value remains unwavering. We're spending a lot of money on QuickBooks and training events. This will make it easier to start using QuickBooks, and also improve the quality of support. Check out the New Features in QuickBooks page to learn about the latest features and updates. 

I have a payroll standard subscription but I’m not using it. Will I still be charged?

If you have a standard payroll subscription, you will be billed $6 per employee paid per month. If you have the Standard Payroll plan but no employees are paid during the month, then no charges apply.

Is the price changing for Advanced Payroll subscriptions?

The base subscription of $10 p/month for Advanced payroll will not be changing. The price per employee paid per month will be increasing from $5 to $6.

Who can I talk to about this to get more information?

If you’d like to speak with a member of our team directly, we’re always happy to help. Here’s how you can connect with us in a way that suits you, or simply call us on 1800 046 038 from Monday to Friday between 9.30am to 5.30pm.