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SylvieFB
Level 2
posted
‎April 27, 2023 02:08 PM
last updated ‎April 27, 2023 2:08 PM

Where do I enter 2 as the surname change code?

My client's surname was misspelled on his T4, but I have correct spelling.

Where do I enter "2" to indicate my file has correct spelling of his surname?

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Best answer April 27, 2023
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janisbossenberry
Level 7
‎April 27, 2023 03:41 PM

Where do I enter 2 as the surname change code?

On the Info screen in Profile, try answering "yes" to "Last name changed in 2022?" (right under where the Last name shows).  See if that then lets you e-file.  I suspect that answering Yes to that question will change some internal e-file binary code from 1 to 2, or from 0 to 2.  I cannot locate the code myself - let me know if that works.

If CRA's records are different, it would not be from the T4.  That does not establish the CRA name field.  They may ask for support, such as the birth certificate when they get back to work and start reviewing tax returns.

 

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8 Comments 8
janisbossenberry
Level 7
‎April 27, 2023 02:12 PM

Where do I enter 2 as the surname change code?

If you mean you have the correct name in his T1 file, then I am not aware of anything you have to do.  As long as the correct social insurance number is on the T4 slip, that is how CRA matches the slips to the taxpayers, not by any words (name or otherwise) entered on the T4 slip.

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SylvieFB
Level 2
‎April 27, 2023 02:13 PM

Where do I enter 2 as the surname change code?

His T4 was filed with CRA with a misspelled surname.  I have to correct spelling and need to indicate code 2 as the surname change code, but I don't know where I put that code 2.

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janisbossenberry
Level 7
‎April 27, 2023 02:26 PM

Where do I enter 2 as the surname change code?

Did you file the T4?  If so, you refile the T4 marking it as amended on the T4 Summary, or if paper-filed you just type "amended" across the top.  If you are not the employer, I am not sure where you are seeing about putting a "2" anywhere.  Can you direct me to a source?

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SylvieFB
Level 2
‎April 27, 2023 03:27 PM

Where do I enter 2 as the surname change code?

Thanks for your help.  I did not file the original T4 with the spelling mistake, but I am trying to E-file a tax return and it is being rejected because it does not match CRA records.  CRA Result Code 184, E-file error code 43

 

The error message is: Your client's first and or last name does not agree with the information on the CRA's records.  Please confirm that you have the correct SIN and name for this taxpayer.  If the information you entered was correct and a name change is required, enter "2" as the surname change code.

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janisbossenberry
Level 7
‎April 27, 2023 03:41 PM

Where do I enter 2 as the surname change code?

On the Info screen in Profile, try answering "yes" to "Last name changed in 2022?" (right under where the Last name shows).  See if that then lets you e-file.  I suspect that answering Yes to that question will change some internal e-file binary code from 1 to 2, or from 0 to 2.  I cannot locate the code myself - let me know if that works.

If CRA's records are different, it would not be from the T4.  That does not establish the CRA name field.  They may ask for support, such as the birth certificate when they get back to work and start reviewing tax returns.

 

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SylvieFB
Level 2
‎April 27, 2023 03:47 PM

Where do I enter 2 as the surname change code?

You are correct!  Once I changed "Last name changed in 2022 to Yes" I was able to E-file.

Thanks for your assistance!  Much appreciated.

Sylvie

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Mario B
ProFile Team
ProFile Team
‎February 22, 2024 03:06 PM

Where do I enter 2 as the surname change code?

Yes you are right Janis, this is binary algebra

 

00 is 0 no answer
10 is 2  yes
01 is  1 no

 

 

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Mario B
ProFile Team
ProFile Team
‎February 22, 2024 03:13 PM

Where do I enter 2 as the surname change code?

Sorry, I meant to say the boxes are like binary numbers

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