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Intuit

Update billing, payment, and subscription info in QuickBooks Online

Learn how to change your billing info, payment method, and plan subscription level.

Need to update info tied to your QuickBooks Online subscription? If your personal or business info changes, you need to edit it in QuickBooks so everything stays accurate. Here's how to manage billing, payment, and subscription info directly from QuickBooks Online.

Review your subscription info

  1. Sign in as a master or company admin.
  2. Select Settings ⚙ and then Account and settings.
    Important: If your accountant handles your subscription for you, you won't see the Account and Settings. Ask your accountant admin to change your access permissions.

  3. Select the Billing & Subscription tab.
  4. Review the information in each section.

Update your credit card payment info

Follow the steps based on how you subscribed to QuickBooks Online. If you subscribed through a mobile app store, follow the steps in that section.

If you subscribed online directly through QuickBooks Online

  1. Sign in as a master or company admin.
  2. Select Settings ⚙ and then Account and settings.
  3. Select the Billing & Subscription tab.
  4. Select Edit ✏️ next to your payment method.
  5. Update your credit card info. Learn more about accepted payment options.
  6. Review the address for your credit card. It must be the same one that appears on your credit card statements.
  7. When you're done, select Confirm card or Save.

Note: If you have QuickBooks Online bundled with Payroll, this also updates the credit card info for your payroll subscription.

If you subscribed to QuickBooks Online through an app store

If you subscribed through Google Play (Android) or the Apple App Store (iPhone or iPad), use these steps from Google and Apple:

View your payment history

  1. Sign in as a master or company admin.
  2. Select Settings ⚙ and then Account and settings.
  3. Select the Billing & Subscription tab.
  4. In the QuickBooks Online tile, select View payment history.

Your billing history shows the last 6 months’ bills.

Change your billing cycle

You can pay for the entire year's subscription all at once, or pay month-to-month. Follow these steps to change your billing cycle.

If you want a printable statement, check out how to print your QuickBooks Online subscription receipt.

Upgrade or downgrade your subscription

Find the accounting tools that are right for you. Need more (or fewer) features? Follow these steps to upgrade or downgrade your subscription.

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