E-file authorize a Rep for new Clients with No First Name

Vipul Thakkar · ‎May 06, 2024

Profile won't allow me to e-file authorize a rep form for my new client with no first name.

However it allows to eFile those returns.

Please no answer like "Contact Profile support", which I already did and did not received answer yet.

Sunny81 · ‎May 21, 2024

I have same problem, several signed authorization forms waiting to be Efiled.

Did you get it resolved. would appreciate knowing if you were able to Efile these authorizations.

Vipul Thakkar · ‎May 23, 2024

Not yet, Profile has not replied to to my query.

I sent this issue thru feedback and generated case over the phone also little while ago but no response yet.

Mario B · ‎May 23, 2024

We received the following from CRA:

Individuals with one name would be able to authorize a representative using the Manage Authorized Representative service in My Account or by completing form AUT-01 Authorize a Representative for Offline Access

There is no ETA for when CRA's system will accommodate it for Auth requests in the software.

Vipul Thakkar · ‎May 28, 2024

Thanks for Input, Mario, as always you did not provide solution to the subject issue.

Sunny81 · ‎December 04, 2024

Hello Profile Team. I hope this will be resolved with CRA before tax time starts so we can use these sevices at tax team.

Vipul Thakkar · ‎December 14, 2024

No updates yet..!

As per CRA telecon, the software needs to take care of this.

Sunny81 · ‎December 15, 2024

Profile team, please take care of this. It is very frustrating at tax time as we can't access their info. because of No Represenation. Hopefully your team will solve it with CRA.