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Vipul Thakkar
Level 3

E-file authorize a Rep for new Clients with No First Name

Profile won't allow me to e-file authorize a rep form for my new client with no first name. 

However it allows to eFile those returns.

Please no answer like "Contact Profile support", which I already did and did not received answer yet.

5 Comments 5
Sunny81
Level 3

E-file authorize a Rep for new Clients with No First Name

I have same problem, several signed authorization forms waiting to be Efiled.

Did you get it resolved. would appreciate knowing if you were able to Efile these authorizations.

Vipul Thakkar
Level 3

E-file authorize a Rep for new Clients with No First Name

Not yet, Profile has not replied to to my query.

I sent this issue thru feedback and generated case over the phone also little while ago but no response yet. 

Mario B
ProFile Team

E-file authorize a Rep for new Clients with No First Name

We received the following from CRA:


Individuals with one name would be able to authorize a representative using the Manage Authorized Representative service in My Account or by completing form AUT-01 Authorize a Representative for Offline Access

 

There is no ETA for when CRA's system will accommodate it for Auth requests in the software.

Vipul Thakkar
Level 3

E-file authorize a Rep for new Clients with No First Name

Thanks for Input, Mario, as always you did not provide solution to the subject issue.

Sunny81
Level 3

E-file authorize a Rep for new Clients with No First Name

Hello Profile Team. I hope this will be resolved with CRA before tax time starts so we can use these sevices at tax team.