Learn what you can do if you get an error message about direct deposit limits when you process payroll in QuickBooks Payroll.
For your security, we set limits on how much money you can send via direct deposit. When your direct deposit amount is higher than usual, you may get a message: "Your payment amounts are much larger than usual. If you still want to make these payments by direct deposit, request a direct deposit limit increase."
Here's what to do so you can make sure your workers are paid.
What are direct deposit limits?
Direct deposit limits are set per payroll and per person.
- Per payroll means the total amount of direct deposits for all your employees or contractors paid in a 6-day period(including weekends) from the date of payroll submission.
- Per person means the direct deposit amount for one employee or contractor paid in a 6-day period (including weekends) from the date of payroll submission.
Where can I see my direct deposit limit amounts?
For QuickBooks Payroll products, you can find your direct deposit limit amounts in your Payroll settings.
- Select Settings ⚙️, then Payroll settings.
- Scroll to the Direct deposit section. You'll see your limits per payroll and per person.
You may also contact us for your direct deposit limit amounts.
What are my options to pay my employees?
Request a direct deposit limit increase
Submit an online request to increase your direct deposit security limit. Additional documentation such as bank statement(s) may be required. You can upload these documents to the request form.
|Note: If you're asked to send us bank statements, we need to know your average historical balance to make sure your account is sufficiently funded for the amounts you're requesting.|
Typically, requests are reviewed within 2 business days. We will email you the results.
Change your funding time
Canada payroll accounts are typically onboarded with 2-day funding time. You can change your direct deposit funding time to 5-day by submitting an online request and select 5-Day Funding option.
|Important: Canada Payroll cannot self-serve in changing the funding model. To change funding time from 5-day back to 2-day, you will need to submit a Faster Funding Request .|