How to create and track standard e-invoices using QuickBooks online - Malaysia

There are two kinds of e-invoices available in QuickBooks Online:

• Standard e-incoices, and
• Consolidated e-invoices.

This article explains how to create and send standard e-invoices with QuickBooks online. You can learn how to create and send consolidated e-invoices in this article.

How to create a standard e-invoice

1. Go to sales, then invoices and new invoice
2. Fill the invoice details
3. Select Validate with LHDN

Next, choose from three options:

1. If you want to send the e-invoice to the customer at the same time as you validate with LHDN, select Validate and send from the dropdown menu
2. If you want to send the e-invoice to the customer without validation, select Send from the dropdown menu
3. If you want to send it via Whatsapp, select Send via WhatsApp from the dropdown menu

How to track the validation status of e-invoices

1. Go to sales, then invoices
2. Check the e-invoice status column to see if the e-invoice is validated or rejected
3. If the e-invoice is validated but not sent to the customer, open it and send it to them
4. If the e-invoice shows as rejected, follow the prompts in QuickBooks Online to resolve the issue

You can also find the e-invoice status:

• By clicking on view button in the action column, under the e-invoice activity section, or
• In the top right corner of the screen

Learn more about e-invoicing in Malaysia

• Malaysia e-invoicing help hub
• Set up e-invoicing - Malaysia
• Create consolidated e-invoices - Malaysia