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License agreement changes for the QuickBooks Desktop 2022 subscription plan

SOLVEDby QuickBooks38Updated September 06, 2022

Learn about recent changes to the End User License Agreement (EULA) for QuickBooks Desktop 2022 subscription products. 

The QuickBooks EULA is a legal agreement between you and Intuit that defines your installation and use of the software.

We have updated our EULA for QuickBooks 2022 Desktop products to further clarify that we may require our subscription-based users to upgrade to and install the latest version of QuickBooks periodically in order to continue using the software. For this reason, we have made changes to sections 6, 8 and 13 of the EULA.

6.4    You will manage your passwords and accept updates.  You are responsible for securely managing your password(s) for access to the Software and to contact Intuit If you become aware of any unauthorized access to your account. The Software may periodically be updated with tools, utilities, improvements, third party applications, or general updates to improve the Software. You agree to receive and install these updates.

6.5   If you obtained a subscription for the Software that includes new or Upgrade versions (as defined below) of the Software, you agree that Intuit may require you to install such new or Upgrade versions of the Software in order to continue your subscription. You agree to accept and install all such new or Upgrade version(s) of the Software within the time period specified by Intuit. You understand and agree that if you do not install such new or Upgrade version(s) within the specified time period Intuit may provide you a final notification that accepting such new or Upgrade version(s) is required and that failure to install such new or Upgrade version and replace the prior version of the Software will result in termination of your subscription.  If you do not then make such Upgrade within an additional specified time period after the date of issuance of Intuit’s final notification then Intuit, at its sole discretion, may immediately terminate (i) your subscription, (ii) your continued use of the Software and (iii) all other subscription benefits and services; and, at its discretion, may refund any unused or prorated balance of your subscription fees.

10.2.2.    Software Licensed on a Subscription Basis.  If you purchased a Subscription based license for the Software, which generally means that you will be paying for your use of the Software on a monthly or annual basis then, so long as your Subscription remains active and so long as Intuit is receiving the applicable payment from you, you are entitled to receive as part of your active Subscription:

(i) access to the features of the Software subscribed to by you;

(ii) Updates and Enhancements on a when-and-if available basis;

(iii) certain additional products, add-ons or other Services, and/or discounts generally provided by Intuit to all subscribers, when-and-if they should be made available to you (such products, add-ons or other Services may be accompanied by, and use subject to, additional terms, conditions, and fees); and

(iv) for subscribers under certain qualifying Subscriptions only, the right to receive new releases (i.e., Upgrades) of the Software when-and-if they are available (also referred to in this Agreement as “Version Protection”).

Software licensed on a Subscription basis is eligible for Updates and Enhancements only during the active Subscription period. Neither Updates nor Enhancements include future Upgrades to the Software.

Upgrades are only offered on a when-and-if available basis and only to active subscribers under certain qualifying Subscriptions.

If you obtained a subscription for the Software that includes new or Upgrade versions of the Software, you agree that Intuit may require you to install such new or Upgrade versions of the Software in order to continue your subscription. You agree to accept and install all such new or Upgrade version(s) of the Software within the time period specified by Intuit. You understand and agree that if you do not install such new or Upgrade version(s) within the specified time period Intuit may provide you a second and final notification that accepting such new or Upgrade version(s) is required and that failure to install such new or Upgrade version and replace the prior version of the Software will result in termination of your subscription.  If you do not then make such Upgrade within an additional specified time period after the date of issuance of Intuit’s second and final notification then Intuit, at its sole discretion, may immediately terminate (i) your subscription, (ii) your continued use of the Software and (iii) all other subscription benefits and services; and, at its discretion, may refund any unused or prorated balance of your subscription fees.   

If you are entitled to receive an Upgrade under an active qualifying Subscription, you may be required to accept different or additional software license terms and conditions as provided. If you do not agree to any such new license or subscription terms and conditions, you may cancel your subscription. Additionally, if you have purchased a Subscription that includes support, or if you have subscribed to a separate support Services plan, you will also be entitled to receive support Services as described in Section 12 below. If the term of your Software, Services, or other Subscription expires or is terminated for any reason, you will no longer be authorized to receive or install such Updates and Enhancements and you will no longer be entitled to receive Upgrades.

10.2.3.    QuickBooks Desktop Subscription versions. During your active Subscription term, you are entitled to the applicable QuickBooks Desktop Software, Enhancements, Updates, and Upgrades to the Software, when-and-if they are available. When your Subscription terminates or lapses, you will lose your license to use the QuickBooks Desktop Software. Though you will no longer have access to the Software and all related Services, you will retain access to your company data file stored on your device, which can be reinstated to a readable QuickBooks Desktop format upon reactivation of your Subscription or with the purchase of a new license to the Software.

13.1.1.    Discontinuation Policy (Software End-of-Life).  The Intuit Software is subject to Intuit’s discontinuation policy and Intuit reserves the right to discontinue all support for the Intuit Software, and/or for any features, online or other Services or content accessible through the Intuit Software in accordance with its then-current discontinuation policy or in connection with required Upgrades to new version(s) of the Software as part of a subscription plan. If the Intuit Software offers Services that require a connection to an Intuit server (including internet-based Services), such as downloading financial data from a participating bank, credit union, credit card, brokerage, mutual fund accounts, online bill paying, and downloading stock/fund quotes and news, such Services may expire in accordance with Intuit’s current discontinuation policy or in connection with required Upgrades to new version(s) of the Software as part of a subscription plan. Once an Intuit Software version or its support is discontinued, no replacement CDs or future support or Updates, will be provided or made available by Intuit for that particular Software version. You understand that discontinued Software versions (i.e., Software versions for which support and Updates are no longer provided) may in the future be vulnerable to un-patched issues, including bugs, security, and other risks, and that Intuit is not responsible for your continued use of such Software.

13.1.2.    Intuit Software Support Discontinuation or End-Date.  Subject to Intuit’s discontinuation policy or any Subscription terms which require an upgrade to a new version of the Software, Intuit will provide support for QuickBooks Desktop 2022 Software until May 31, 2025 unless discontinued sooner due to a required subscription plan Upgrade. More information about the discontinuation policy relating to the Software is available at https://quickbooks.intuit.com/learn-support/en-us/discontinue-products/quickbooks-desktop-service-discontinuation-policy-and-upgrade/00/185560.

If you purchased a QuickBooks Desktop 2022 before November 18, 2021

You’ll need to accept the license agreement changes when you update your software. 

  1. Update QuickBooks Desktop to the latest release.
  2. Restart QuickBooks Desktop.
  3. Open your company file.
    You’ll see a message that the QuickBooks License Agreement is revised.
  4. Select Accept & Continue to complete the update.
    Note: You can view the entire license agreement in your browser when you select updated EULA.

If you don’t accept the revised License Agreement

We understand app subscriptions and required updates may not be for everyone and we stand behind our 60-Day Money Back Guarantee

You can choose to cancel your QuickBooks Desktop Subscription at any time.

For the complete EULA, check out the 2022 Software License Agreement for QuickBooks Software and Intuit Payroll Services.

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