QuickBooks HelpQuickBooksHelpIntuit

Track QuickBooks GoPayment user sales in the Merchant Service Center (MSC)

by Intuit2 Updated 1 month ago

Learn to track QuickBooks GoPayment user sales in the Merchant Service Center (MSC).

Currently, QuickBooks GoPayment tracks individual user sales only in the QuickBooks GoPayment Exported Sales Tax Report (which you can download and open to view). Check here for the workaround if you need to view your QuickBooks GoPayment user sales from within the Merchant Service Center directly.

Take your business on the go with the new QuickBooks Card Reader so you never miss a sale. Its innovative design includes an LED display and contactless payments, which conveniently lets customers pay, tip, and check out without having to share your phone. Learn more

This workaround can be used with the QuickBooks GoPayment app.

  1. Log into the QuickBooks GoPayment App on your mobile device.
  2. For Android users, select Settings and turn Memo to Self On. For Apple users, fill out the order details and select View Details.
    User-added image
  3. While you are processing a transaction you will have a Memo to Self section where you can enter the QuickBooks GoPayment user's name/employee ID.
    Please Note: The Memo to Self will not be visible to your customers; this will only be seen by you and approved users in the Merchant Service Center.
    User-added image
  4. Log into the Merchant Service Center with your QuickBooks GoPayment user ID and password.
  5. From the blue drop-down bar at the top of the screen, select Activity and Reports, then Transactions.
  6. Enter the date search range for the transactions you are trying to locate then choose Search.
  7. In the Comment section you will have the recorded information entered in the Memo to Self section.
    Note: If you do not see the Comment section please select the Add/Remove Columns drop-down list and place a check on Comment.
QuickBooks GoPaymentQuickBooks Payments for DesktopQuickBooks Payments for Online

Sign in now for personalized help

See articles customized for your product and join our large community of QuickBooks users.