Resolve error 15XXX when downloading QuickBooks Desktop updates
by Intuit•1• Updated 3 months ago
Learn what to do should you get one of these errors when you download a QuickBooks Desktop update.
To protect your computer and its contents, QuickBooks attempts to verify the digital signature of all files downloaded through the program. If QuickBooks is unable to verify the digital signature of a file, one of these errors will occur.
- Error 15214
- Error 15215
- Error 15217
- Error 15218
- Error 15221
- Error 15222
- Error 15224
- Error 15223
- Error 15225
- Error 15226
Solution 1: Re-install QuickBooks Desktop
When you re-install QuickBooks Desktop, it won’t affect your data at all. But it can make sure all components are installed and registered properly. Just be sure to update QuickBooks to the latest release afterwards.
Solution 2: Update Microsoft Security Certificate
Expired Windows Security Certificate may cause this issue. To fix this, run Windows Update or download an updated certificate from Microsoft.
Sign in now for personalized help
See articles customized for your product and join our large community of QuickBooks users.
More like this
- Get the latest tax table update in QuickBooks Desktop Payrollby QuickBooks•257•Updated May 07, 2024
- Fix error message 15XXX when downloading payroll updatesby QuickBooks•6•Updated November 29, 2023
- Fix error 15XXX when updating QuickBooks Desktop or QuickBooks Desktop Payrollby QuickBooks•7•Updated over 1 year ago
- Fix error UEXP when downloading payroll updatesby QuickBooks•3•Updated January 25, 2024