Cancel or void a scheduled bill payment

Learn how to cancel or void a bill payment scheduled with QuickBooks Bill Pay.

You can cancel an ACH bill payment if it’s in Scheduled or Processed status before 5 pm on the day it’s set to be credited to the vendor. You can also void a check payment if it’s in Shipped status.

Note: Voided check payments take up to 7 days to process.

To cancel a scheduled payment:

1. Select Expenses, then Bill payments (Take me there).
2. Choose the scheduled bill payment from the list, then select View details.
3. Select Cancel this payment.

To cancel a payment while it’s processing:

1. Select Expenses, then Bill payments (Take me there)
2. Choose the bill payment from the list, then select View details.
3. Select Cancel this payment.

ACH cannot be canceled once processed.

To void a check that has already shipped but has not yet been credited to the vendor:

1. Select Expenses, then Bill payments (Take me there).
2. Choose the bill payment from the list, then select View details.
3. Select Request to void check.
4. Select Request to void. You’ll see a confirmation screen that the request is in process.

You’ll receive a refund for canceled ACH payments and check payments within 10 days after the payment is canceled or voided. Processing fees are non-refundable once funds are withdrawn from the account.

Once it’s canceled or voided, you can schedule a new payment to the vendor with QuickBooks Bill Pay.

We recommend contacting the vendor to let them know the check is void and shouldn't be cashed. If they attempt to cash it, they may incur a fee.