Can't receive email from QuickBooks Payments
by Intuit•3• Updated 9 months ago
Learn what to do if you aren't getting emails from QuickBooks Payments.
In QuickBooks Payments, you may get emails for several reasons. These include:
- Approval emails
- User invitations
- Confirmation code
- Notifications from a transaction, deposit, or recurring charge (ReBill)
- Forms requested from the Merchant Service Center (MSC)
If you're expecting an email from QuickBooks Payments and have not received it, review the following steps:
Step 1: Check your email folders
Check any Spam or Junk folders. If you find the email in one of these folders, move it to your Inbox.
Step 2: Add QuickBooks Payments to your contacts
Add the following email addresses to your contact list:
- BusinessServices@intuit.com
- Payments@intuit.com
- Notification@email.merchantcenter.intuit.com
- PaymentNotification@email.paymentsolutions.intuit.com
- ReplyTo@QBDT.intuit.com
- do_not_reply@intuit.com
- quickbooks@notification.intuit.com
Send an email to any of these email addresses to help your internet service or domain provider recognize it as a friendly contact.
Step 3: Contact your IT contact or domain provider
Reach out to your IT contact or domain provider to get help. This could include temporarily turning off Sender ID filtering.
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