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Intuit
4 helpful votes

Payment details and history in Online Bill Pay

Learn where to find details about your payments and payment history in Online Bill Pay.

You can view important details about your payments in Online Bill Pay. In this article, we'll show you how to do that.

View which bills were paid with Online Bill Pay

To see whether a bill was paid with Online Bill Pay or another method, you'll need to add a "source" column.

  1. Sign in to your QuickBooks Online account.
  2. Select Transactions, then Expenses.
  3. Select the Gear icon just above the table.
  4. You'll see a list of column headers. Select the box next to Source.
  5. For all bills paid via Bill Pay, the Source column will show Bill Pay.

View payment details

See additional details about the payment.

  1. Sign in to your QuickBooks Online account.
  2. Select Transactions, then Expenses.
  3. Select Bill Payment under the Type column.
  4. You will see the details of the payment. (Note: If the payment was processed by Bill Pay with a paper check, the check image will appear once the check clears.)

View a list of successful payments

See a list of payments that were successful.

  1. Sign in to your QuickBooks Online account.
  2. Select the Create icon ⨁.
  3. Select Pay Bills Online button.
  4. Select the Sent Payments tab.

See a list of unsuccessful payments

Get a list of all your unsuccessful payments.

  1. Sign in to your QuickBooks Online account.
  2. Select Settings ⚙️.
  3. Select Accounts and Settings.
  4. Select Bill Pay.
  5. Select Unsuccessful Payment History.
  6. Select each of the following for more details.
    • Uncashed Checks
    • Returned Checks (returned by US USPS)
    • Failed ePayments (returned by vendor's bank)

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