Fix error message 15XXX when downloading payroll updates in QuickBooks Workforce

The following error codes appear when trying to download the latest tax table update. 

These error codes are caused by any of the following:

• The Shared Download drive was not mapped correctly
• A missing file or component for payroll updates
• Incorrect configuration of IE settings
• A firewall setting that may block payroll updates in QuickBooks Desktop
• QuickBooks File Copy Service (FCS) is disabled
• Unable to verify digital signatures

Solution 1: Download the updates as an administrator

1. Close your company files and QuickBooks Desktop.
2. Right-click on the QuickBooks Desktop icon, then select Run as Administrator.
3. Select Yes on the message that says, "Do you want to allow this program to make changes to your computer?"
4. Download the latest QuickBooks Desktop product updates.
5. Download the latest payroll tax table update again.

Solution 2: Run Quick Fix my Program

Step 1: Download and install the QuickBooks Tools Hub

Step 2:  From the Tools Hub, run the Quick Fix my Program

The Quick Fix will shut down any lingering background processes QuickBooks may be using. It’ll run a quick repair on your program.

1. In the QuickBooks Tools Hub, select Program Problems.
2. Select Quick Fix my Program.

Solution 3: Repair QuickBooks

Run the QuickBooks Install Diagnostic Tool to fix or repair common install issues.

Solution 4: Re-install QuickBooks

Re-install your QuickBooks Desktop so Windows can fix your company file issues.