Fix error codes 00000 XXXXX in payroll setup
by Intuit• Updated 6 months ago
Learn how to fix errors in the format 00000 XXXXX. These prevent the payroll setup wizard in QuickBooks Desktop Payroll from opening.
If you’re trying to open the Payroll Setup Wizard in QuickBooks Desktop Payroll and see an error message with a code in this format: 00000 XXXXX, don’t worry. We’ll help you find the cause and get it fixed.
Step 1: Find the error message
To start, you’ll need to find the specific error message in a report found on the error.
- From the error message, select the View Report link.
- Double-click the file ReportHeader.xml.
- Press CTRL F on your keyboard to open the search box, then enter Exception String 0 in the search field.
This will take you to the error message on the report. The specific error message appears after the words Exception String 0.
For example:
Step 2: Fix the errors
Select the error message below that matches or is similar to the error message you see in QuickBooks.
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