Troubleshoot and fix banking errors
by Intuit•62• Updated 1 year ago
Nobody likes to get a bank error. The good news is, we've got ways to help you fix it.
If you’re experiencing a specific error message, follow the specific instructions below:
Fix Bank Error 101
Fix Bank Error 102 and 105
Fix Bank Error 103
Fix Bank Error 106
Fix Bank Error 108
Fix Bank Error 109
Fix Bank Error 155
Fix Bank Error 185
Fix Bank Error 187
Fix Bank Error 189
Fix Bank Error 192
Fix Bank Error 323
Fix Bank Error 324
Fix Bank Error 377
Alternatively, if your downloads seem stuck, or your latest bank transactions aren’t available, there are three steps you can take to get your transactions downloading again:
Step 1: Start a manual download
- Go to Bookkeeping, select Transactions, then select Bank transactions (Take me there).
- Select Update.
This updates all your connected bank and credit card accounts. The number of transactions in each account tile will increase if QuickBooks downloads new transactions.
If your downloads remain slow or stuck, there may be an issue on your banks end. Move on to step 2.
Step 2: Check your bank or credit card's website
First, make sure you check the URL QuickBooks uses to connect your bank:
- Go to Bookkeeping, select Transactions, then select Bank transactions (Take me there).
- Select Link account. Note: You won’t add an account, you just need the listed URL.
- Search for your bank and select it.
- Copy the URL listed for your bank.
- Sign in to your bank or credit card's website using the copied URL.
If you can sign in, it's a good sign that there isn't a major issue. Next, check the following:
- Check your account for messages, notifications, or alerts.
- Look for any display issues as you navigate the website. These can block QuickBooks from downloading new transactions.
- Check your bank’s website for any announcements about new security requirements.
If everything looks good, go back to QuickBooks and follow step one.
Step 3: Update your bank info in QuickBooks
Did you recently update anything on your bank’s website, like your account number, username, or password? If so, update that info in QuickBooks as well:
- Go to Bookkeeping, select Transactions, then select Bank transactions (Take me there).
- Select the tile for the bank account. Then select the Edit ✎ icon.
- Select Edit sign-in info.
- Update your info as needed.
Fix specific bank errors
Bank errors often block QuickBooks from downloading new transactions. Follow the steps below based on the error code you are experiencing.
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