Employees and payroll
I appreciate you following up on this thread, corbyschmidt.
For now, the most recent news that I have is that our Payroll Team is actively working to determine why users getting this issue. We are still investigating this unexpected behavior.
Our engineers are all hands on deck working together for an immediate fix to sort everything out. While they do, I would advise you to get in touch with our QuickBooks Support and have them attach your account information to the ongoing investigation. Any progress will be communicated via email.
To ensure we address your concern on time, check out our support hours. Here's how to get in touch or chat with us:
- Go to https://quickbooks.intuit.com/learn-support/en-us/contact.
- Choose your QuickBooks Product.
- Select your QuickBooks version.
- Give a brief description of your issue and click Continue.
- Then choose a way to connect.
For your payroll references, check out these articles. These will provide you links on how to manage your payroll services as well as steps on how to check e-file status:
Pay and file your payroll taxes online.
Please extend your patience while we're working on the permanent fix. Don't hesitate to drop me a line if you need other help with QuickBooks. Have a good one.
