I’m here to help you get past the activation process so you can run payroll today, mkts.
Since your account is showing Active, that means the reactivation is complete. You can also find the status through your Intuit Account.
If it's showing Resubscribe, you need to go through the reactivation process. Let me guide you through the steps:
- In your QuickBooks Desktop company file, go to Employees, and select My Payroll Service.
- Click Account/Billing Info.
- Sign in using your Intuit Account login. Your QuickBooks Account page will open.
- Under Status, choose Resubscribe.
- Follow the on-screen steps to reactivate your payroll service.
- It may take up to 24 hours for the reactivation of your subscription to fully complete.
If you're still unable to run payroll, I recommend contacting our QuickBooks Desktop Team. They can check what's blocking you from reactivating the service.
You can visit this link and choose your product to get in touch with our support team: Contact QuickBooks products and services Support.
Let me know how the contact goes by commenting below. I'll be around until you're able to pay your employees.
