Thank you for the screenshot you've provided, cosmitty.
Base on the screenshot you've shared here, I can see it's about browser system requirements. In QuickBooks Desktop, it requires an Internet Explorer 11 (32-bit) as your browser. It could be the Internet Explorer (IE) version you have might not suitable with the QBDT installed in your system. Hence, you encountered this error message.
I suggest upgrading to the latest support IE version. For your reference, read this article: Upgrade Internet Explorer to open QuickBooks Desktop.
If the same thing happens after updating the latest version of a browser, I suggest reaching out to our QuickBooks Support team. This way, they can pull up your account and investigate for further resolution.
- Go to Help.
- Select QuickBooks Desktop Help.
- Enter your concern.
- Click Contact Us.
To ensure you get prioritize on your concern. Here's an article you can read to learn more about our support hours and types: Support hours and types.
Don't hesitate to post again if there's anything else you need. I'll be around to help you. Have a great day!
