Hi, @pal4.
I appreciate you for joining the thread. I'm here to help you with logging in to QuickBooks using your apple laptop.
If I may ask, may I know the specific error you had when trying to log in to QuickBooks? This way, I can gather enough resources and check for open investigations. For the time being, I recommend following the steps provided above to open QuickBooks using a private window. This helps us identify if the issue is related to the browser you're using.
To save you time, you can use either of these keyboard shortcuts:
- Google Chrome: Ctrl + Shift + N
- Safari 11 or newer: ⌘ + Shift + N
- Mozilla Firefox: Ctrl + Shift + P
- Microsoft Edge: Ctrl + Shift + P
If it works fine, go back to your original browser and clear its cache to start fresh. Moreover, I recommend using other supported and up-to-date browser to narrow down the result.
On the other hand, if you're using QuickBooks Desktop, you can reset your password to resolve login issues.
If the other error continues, I recommend reaching out to our Support Team for further assistance. A live agent can check your account securely and guide you with logging in to QuickBooks successfully.
Let me know how else I can help you with logging in or opening your QuickBooks account. I'm more than happy to provide additional assistance. Have a good one!
