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Replying to:
MarninaM
QuickBooks Team

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Great question, David!

I'd be glad to clear this up for you. 

The difference between void and delete is something that QuickBooks users need to consider. Both these actions will make a difference in the way your books are organised and rendered inside QuickBooks. Open invoices should be directly deleted unless they are needed for a later date. By deleting the invoice, users will be permanently removing it from their company file. On the other hand, voiding an invoice cancels a particular payment or invoice. Voiding an invoice will keep the invoice number and list it in reports but changes the amounts to zero.

Hence, if you want to stop a particular payment from being realized by QuickBooks, select void. For removing the receipt from QuickBooks, select delete. If you want to perform both of these actions then first void the transaction and then hit delete. This will stop the payment process as well as remove the receipt from your records.

I'd be glad to hear back from you if you have other questions. Have a great day.

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