Yes I am having issues with this as well. Ours is not updating the previous days transactions, eg this morning updated the 12th, on Monday it will update the 13th. I have contacted them 4 times regarding this.
Thank you for making us aware of this.
Could you please private message me the CASE ID of your interaction with our support team so that I can follow this up for you?
The CASE ID can be found in the subject line of the email sent to you by the agent who was supporting you.
I did not receive an email with a Case ID from this mornings chat; however on the 6/5 it is [removed]. I would like to get this rectified asap as it impacts our transactions everyday.
Hi again Donna,
Please send through private message instead of replying to this thread as the number automatically gets removed by the system due to sensitive information.
I would love to follow up on this for you and get this rectified.