I appreciate you bringing this to our attention promptly, Clare.
To better assist you, could you please let us know if you've encountered an error message while trying to connect your ING bank with QuickBooks?
You can check your bank's website for any ongoing maintenance, as this may affect the connection of your bank accounts in QuickBooks, which relies on your bank's website for accurate and up-to-date account information.
In the meantime, you can manually upload your transactions, receipts, and bills into your QuickBooks account.
We're still available and ready to assist you if you have any additional concerns or questions.
