Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for
Hi banzai8881,
Thanks for posting in the Community!
Summerland Credit Union is one of the financial institution that no longer support bank feeds. This means your transactions will no longer be automatically imported into QuickBooks. As bank feed is no longer supported, you will need to upload a CSV file from your financial institutions to your QuickBooks account . Manual data entry is also an option. Also, we recommend to disconnect the Online Banking connection to stop the errors from occurring, and utilise our CSV file upload feature to bring transactions into QuickBooks going forward.
Follow below steps to disconnect Online Banking connection.
Once done, you can get transactions from your bank and upload the transactions back into QuickBooks.
For more detailed information, you can check on this article: What to do when your bank no longer supports your bank feed.
Feel free to post again if you have any other questions. I'll be around to help.
I have a similar problem, My Bank (Beyond Bank AU) is still on the list of supported banks but won't come up in the 'link an account' search. I've had a linked account for three years and it stopped updating on the 7th Dec.
Hi there, @JonmAU.
Currently, we have an ongoing investigation (INV-80779) about this connection issue with Beyond Bank (AU). Rest assured that our engineers are working on a fix.
I recommend contacting our Customer Care Support team so that you can be added to the list of affected users. This way, you'll receive email updates of the investigation's status and be notified once it's been resolved. I've included the steps to contact support below.
If you require transactions to work on your file, you'll want to download them from your internet banking website into a CSV file. Then, upload it to QBO.
I appreciate your patience as we work through this. If you have any other concerns about managing bank transactions, please don't hesitate to drop a comment below. I'll get back to you as soon as I can, @JonmAU.
Yep - I'm a beyond bank customer too
A messaged flashed up (that I cant retrieve) that said something about BB no longer supporting QB feeds.
I'm not paying this premium to do it manually - that's for sure!
Its hard to tell who really is responsible, but I do know that from now on I'm going to stick with the major banks and major account packages. (In my opinion, QB and BB both have limited prospects from a small Australian business point of view)
You have clicked a link to a site outside of the QuickBooks or ProFile Communities. By clicking "Continue", you will leave the community and be taken to that site instead.