cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Want an expert to help you set up your QuickBooks Online? Find out how: Click here
Satyam-Gupta
Level 1

I am trying to reconcile but somehow Opening balance is not Zero but has some amount. How to move forward?

 
1 Comment 1
EmanE17
QuickBooks Team

I am trying to reconcile but somehow Opening balance is not Zero but has some amount. How to move forward?

You can reconcile your account even if the opening balance isn't zero, as long as you verify that the opening balance matches what is recorded in QuickBooks and compare it with your bank statement, Satyam. I'll walk you through the steps on how to achieve this process below.

 

Here's how:

 

  1. Go to the Transactions menu and select Reconcile.
  2. From the Account dropdown, choose the account you want to reconcile. Ensure it's the same one on your statement.
  3. Ensure the Beginning balance in QuickBooks matches the one on your statement. If they don’t, you’ll need to fix any errors. 
  4. Enter the Ending balance and Ending date. Some banks refer to the ending balance as a "new balance" or a "closing balance." As per the selected account type, the field names can be Statement ending balance and Statement ending date.

    ending date.png

  5. If your account isn't connected to online banking, you can add service charges or interest earned during this period. If you see it, review the Last statement ending date. This is the end date of your last reconciliation. Your current account statement should start the day after.
  6. When you're ready to start, select Start reconciling.
  7. One by one, compare the transactions on your statement with what's in QuickBooks.
    • If the listed transaction in QuickBooks matches your statement, tick it off. This marks it as reconciled.
    • If you believe you've found a match but notice a minor issue, such as the recipient's name, select the transaction in QuickBooks and then choose Edit. Make edits so the details match your statement.
    • If a listed transaction in QuickBooks isn't present on your statement, leave it unticked.
  8. When you reach the end, the difference between your statement and QuickBooks should be A$ 0.00. If it is, select Finish now.

    0 difference.png

 

QuickBooks Online automatically generates a reconciliation report after you finish reconciling for that session. You can view, print, or export the report from your settings.
 

Feel free to return to this forum if you need assistance with reconciling your account. The Community is always here to help you.