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denimac
Level 1

I have missing transactions in my bank feed, some are wages, what is the best solution?

 
1 Comment 1
RCV
QuickBooks Team
QuickBooks Team

I have missing transactions in my bank feed, some are wages, what is the best solution?

Let's perform some troubleshooting steps to download the missing bank transactions, denimac.

 

The information we receive depends on what your bank shares with us. Also, QuickBooks Online (QBO) automatically downloads the latest available transactions every night around 10 PM PT (UTC-8:00). However, some banks may take a little longer to download the transactions.

 

Let's do a manual update to get the latest available transactions including the missing ones.

 

Here's how:

 

  1. Click Banking on the left side menu.
  2. Choose Banking.
  3. Click Update. This updates all of your bank and credit card accounts.

If there are duplicate transactions after running the manual update, you can exclude them in the Banking page.

 

If the same thing happens, you can manually upload transactions into QBO. Then, choose the date range of the missing transactions to be uploaded in your Online account.

 

You can also import bank transactions using Excel CSV (comma-separated values) files.

 

I have a link here where you can find articles about banking: https://quickbooks.intuit.com/learn-support/banking/misc/02/banking-au?label=QuickBooks%20Online.

 

Please go back to this post if you need anything else with Bank feeds. I'm always here to help.