Error 185 indicates that your financial institution requires additional security steps that you must complete, such as answering a security question or providing a one-time passcode, Edwin.
If your bank or financial institution prompts you with a security question, kindly provide the correct answer. You may encounter this issue again during future updates if multiple security questions are associated with your account. QuickBooks Online saves the security questions and your responses to streamline the process.
If the security question doesn't appear, consider using a different browser or disabling your browser's pop-up blocker to allow the prompt to display properly.
If your bank or financial institution requests a one-time password, retrieve it through (via device, text, call, etc.) and enter it whenever you encounter Error 185.
Please let me know if there's something else we can help. We're here to assist further!
