Welcome to the Community, @anurag_gangwar
Here are the possible reasons why you’re unable to connect your bank account in QuickBooks Online (QBO):
- The bank may not be a participating institution.
- Your bank might not support connecting all account types (e.g., personal vs. business accounts).
- The bank is currently undergoing system maintenance.
- Some banks have multiple names on our list. You might want to check and select the correct one, or try the bank URL.
To address this issue, I recommend contacting your bank to check if there are any ongoing maintenance updates or request to establish a connection with QuickBooks. If your bank confirms everything is fine on their end, make sure to select the correct bank name when connecting the account.
Here's how:
- Go to the Accounting menu and select Bank Transactions.
- On the Banking page, select the Link account.
- In the Search field, enter the bank's URL.
- Select your bank. If you see multiple options, you may have to repeat these steps to find the correct one.
- Enter your bank login on your bank's website, then select Continue.
If the issue persists, I suggest reaching out to our Live Support team to further check why you’re unable to connect your bank account in QBO.
We’re always here to help you if you have any other concerns.
