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VarunSatija
Level 1

Is there any problem with the transactions ? I cant see the transactions (neither old or new). The top panel shows the balance & tx for review but I cant see any Tx below

Is there any problem with the transactions ? I cant see the transactions (neither old or new). The top panel shows the balance & tx for review but I cant see any Tx below Once I navigate to Transactions> Bank Transactions - The top panel shows the balance and tx pending for reconciliation but the bottom panel disappears after 1 second.

1 Comment 1
BabyB
QuickBooks Team

Is there any problem with the transactions ? I cant see the transactions (neither old or new). The top panel shows the balance & tx for review but I cant see any Tx below

I’ve got some troubleshooting steps to share with you, Varun.

 

Excessive cached files in your browser can cause glitches in QuickBooks, leading to unexpected system disruptions. A private browsing window doesn't save history and is an effective way to troubleshoot browser issues. Try repeating the process while using it. You can use these keyboard shortcuts below:

 

  • Google Chrome: Ctrl + Shift + N
  • Mozilla Firefox: Ctrl + Shift + P
  • Microsoft Edge: Ctrl + Shift + P
  • Safari: Command + Shift + N

 

If it works, return to your main browser and clear its cache to start fresh. Otherwise, you can use other supported browsers as this issue sometimes arise from the specific browser you are using.

 

Once everything is fine, it's important to reconcile your accounts to ensure the accuracy of your financial records.

 

Just leave a comment if you have further questions about your transactions in QuickBooks Online. I'm here to make sure you get all the help you need.