I’ll guide you in refreshing your bank feed so QuickBooks Online gets back on track with accurate updates, Larissa.
To assist you effectively, please provide the name of your bank and share any error messages you may have encountered. This information will help us pinpoint the problem and guide you on the best course of action to take.
In the meantime, please log in directly to your bank’s website to determine if the problem originates from your bank's end. Check for any alerts, notifications, or maintenance messages that could be affecting the connection with QuickBooks Online.
If everything is fine with your bank's end, I suggest refreshing or updating your bank connection directly from the Bank Transactions page in QuickBooks Online. The connection may have been inactive or stuck since June, which could have caused the issue. Refreshing the connection will help ensure QuickBooks Online can resume syncing your latest transactions.
If the issue persists, I recommend contacting our Live Support team. They have the tools and expertise to investigate your case and provide a prompt resolution.
Please feel free to revisit this thread with any updates or further questions. We are committed to ensuring your banking concerns are fully addressed and supported.
