Hi Harry,
QuickBooks Online's bank feed depends on the information provided by your bank, including transaction dates, descriptions, and amounts. I recommend reaching out to CBA's support team to verify if any issues or maintenance activities could affect the downloaded transactions. You can also request a bank statement and a CSV file with the correct transaction details.
Once you have the updated file, go back to QuickBooks Online's bank feed and click the Update button to refresh the page and download new transactions.
If the downloaded transactions still display incorrect dates, I suggest excluding them from the list to ensure your register remains accurate. Here’s how you can do that:
- Go to the For Review tab.
- Select the checkbox next to the transactions you want to exclude.
- Click Exclude.
After excluding the incorrect transactions, you can import the CSV file you obtained from your bank. Below are detailed resources that guide you through formatting and importing your bank transactions into QuickBooks:
- Format CSV files in Excel to get bank transactions into QuickBooks
- Manually upload transactions into QuickBooks Online](insert link
Once the transactions are imported, you’ll be able to categorize them correctly and proceed with reconciling your account seamlessly.
Let me know if you have any other questions or need further assistance with this process.
