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NicolaD1
Level 1
posted
‎October 07, 2023 05:41 PM
last updated ‎October 06, 2023 11:41 PM

BAS April to June 2023 not posting and July to Sept 2023 not showing

Hi,

I am trying to prepare and post the April to June 2023 BAS and it is not posting.

Also July to September 2023 is not showing to be able to prepare.

I understand there was an issue that was supposed to be fixed in early August and wondering if there is still an issue? However no email was received to advise this account had been affected.

 

Thanks,

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1 Comment 1
JoesemM
Moderator
Moderator
‎October 07, 2023 07:36 PM

BAS April to June 2023 not posting and July to Sept 2023 not showing

It's great to see you here in the Community forum, NicolaD1. I would be pleased to provide you with information on how to post your BAS statement in QuickBooks Online. This will ensure that your taxes are accurately recorded.

 

Did you encounter any error messages while attempting to post your April-June BAS, it would be helpful to investigate the issue further. However, to ensure that you can successfully prepare and post your BAS statement in QuickBooks Online, I recommend reaching out to our Customer Support Team. They will assist you in recording the BAS statement accurately and verifying its alignment with the ATO requirements and your records in QuickBooks Online.

 

To reach them, here's how:

 

  1. Sign in to your QuickBooks Online company.
  2. Select Help (?).
  3. Select either tab to get started:
  • Assistant: Get quick, personalized answers. Select a suggested option, or type a question or topic you need help with. If you decide you need further help, you can still Talk to a human.
  • Search: Search the QuickBooks Online knowledge base directly, or select Contact Us and choose a way to connect with us:
    • Start a chat with a support expert.
    • Get a callback from the next available expert.

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You can check this article for more information about the different types of support we offer and their availability: QuickBooks Online Support. 

 

Additionally, I'll be sharing these resources that will help you lodge your BAS and record a GST payment in QuickBooks Online:

 

 

Please don't hesitate to leave your comments below if you have any further questions regarding BAS posting in QuickBooks Online. I would be delighted to assist you. Have a good day.

 

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