Let's make sure to fix the spinning wheel that you're seeing on your bank feed.
There are times your browser is full of frequently accessed page resources that may cause some unusual responses. You can log into your QuickBooks Online (QBO) account in a private window (incognito). Here's how:
- Press Ctrl + Shift + N (Google Chrome).
- Ctrl + Shift + P (Firefox).
- Control + Option + P (Safari).
- Press Ctrl + Shift + N (Microsoft Edge).
Once signed in, double-check if you're still getting a spinning wheel. If not, return to your default browser and clear your cache to speed up the loading process. Every so often the cache becomes overwhelmed with older data which can potentially cause viewing and performance issues. Clearing it will refresh the system, and you'll be able to work with a clean slate. However, if the issue persists, try using other supported browsers.
Additionally, QuickBooks download the latest bank transactions automatically. Learn from this article how you can categorise the transactions: Categorise And Match Online Bank Transactions In QuickBooks Online.
Please let me know if you have any other concerns about bank feeds. I'll always make sure to get you covered.
