Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for
Hi,
I have a Business Chase Ultimate Rewards Account with 3 credit cards associated with it. When I sync in the Bank Feed, am only getting the transactions from the primary card but not from the other 2 cards. Can you please let me know the process to get the transactions from all the 3 cards?
Thanks
Solved! Go to Solution.
Hello there, @TheCA.
Syncing the transactions of your three credit cards in QBO will be of great help in tracking them. Let me share insights and help you achieve this.
Firstly, you need to know how your bank sends the downloaded transactions. If the transactions download to one account, connect only the parent account. If the transactions download to the individual accounts, connect the subaccounts and not the parent account.
These are the reasons why you're only getting the transactions from the primary card. Also, we can't connect both a parent and its subaccounts. If you try to connect both, you'll get a message that it's already connected. Check out this article for more info: Set up a bank or credit card subaccount.
You can, however, still show the transactions of your remaining credit cards in QuickBooks by manually adding them. Here's how:
For more info, you can read this article: Manually add transactions to accounts in QuickBooks Online.
If you want to automatically categorise your bank transactions, you can learn it in this article:
We're glad to have you here. If you have additional questions, never hesitate to come back. I'll be happy to lend a hand. Keep safe, and have a good day
Hello there, @TheCA.
Syncing the transactions of your three credit cards in QBO will be of great help in tracking them. Let me share insights and help you achieve this.
Firstly, you need to know how your bank sends the downloaded transactions. If the transactions download to one account, connect only the parent account. If the transactions download to the individual accounts, connect the subaccounts and not the parent account.
These are the reasons why you're only getting the transactions from the primary card. Also, we can't connect both a parent and its subaccounts. If you try to connect both, you'll get a message that it's already connected. Check out this article for more info: Set up a bank or credit card subaccount.
You can, however, still show the transactions of your remaining credit cards in QuickBooks by manually adding them. Here's how:
For more info, you can read this article: Manually add transactions to accounts in QuickBooks Online.
If you want to automatically categorise your bank transactions, you can learn it in this article:
We're glad to have you here. If you have additional questions, never hesitate to come back. I'll be happy to lend a hand. Keep safe, and have a good day
You have clicked a link to a site outside of the QuickBooks or ProFile Communities. By clicking "Continue", you will leave the community and be taken to that site instead.
For more information visit our Security Center or to report suspicious websites you can contact us here