Hi sf13,
When it comes to Bank Feeds, there can be a number of reasons that connections might fail to bring through transactions, but your best option would be to reach out to our Support team and they will be able to troubleshoot the connection directly. You can give us a call on 1800 046 038 to assist you over the phone, or if you would like a call-back from a representative or to talk to us via Messaging, follow the steps below:
- Sign in to your QuickBooks Online company.
- Select Help (?) at the top right.
- Select Contact us.
- Enter a brief description of the issue, then select Next.
- Select Start a Chat or Get a Callback to connect to a live support team representative.
-Lucas
