Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for
Cases like this aren't new in QuickBooks Online, j-fomiatti.
When your customer pays the invoice electronically, it syncs in Quickbooks Online. Hence, the invoices are paid automatically.
Meanwhile, your bank follows clearing and approving processes when they received the payment. After that, the payment will be deposited to your account which also reflects on your statement.
Those processes will more likely cause the payment date (in QuickBooks) and the deposit date (on your statement) to be different. To hear further explanation about this, I'd recommend contacting your bank's support.
To make sure your QuickBooks data matches with bank, we can edit the invoice payment.
This way, you'll be able to manage your banking transactions easily.
You have clicked a link to a site outside of the QuickBooks or ProFile Communities. By clicking "Continue", you will leave the community and be taken to that site instead.
For more information visit our Security Center or to report suspicious websites you can contact us here