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Level 1

Why is connected bank account saying "Pending".

Has been connected for more than a year with no issues previously.
3 Comments 3
Intuit Zac
Content Creator

Why is connected bank account saying "Pending".

Thank you for reaching out, Andrew101. 


We are aware of this situation, and investigations are ongoing. Engineers across multiple banking teams continue to work on this issue with high priority. You may want to subscribe to our AU Status Page for updates

Apologies for the inconvenience. We will notify you as soon as they are back online.

Level 1

Why is connected bank account saying "Pending".

Our account is pending because quick books has a error . It has been a month now . We need this sorted as soon as possible because we cant reconcile our accounts. Not happy we pay good money every month for this services  

QuickBooks Team

Why is connected bank account saying "Pending".

I hear your sentiments, @Painters67.


Before we proceed, could you please provide the name of your bank? This will help us check for any reported issues. You can visit this article to check the connection status of your bank: QuickBooks Online bank connection status page.


If there's a reported issue, I recommend contacting our Support team to check your account thoroughly and address this matter. They can also open a ticket if necessary.


  1. Go to the Help icon.
  2. Click the Search tab, then Contact us.
  3. Choose Ask about something else, then provide a brief description of your concern.
  4. Select how would you like to connect with us.


Otherwise, let's troubleshoot unknown bank and transaction errors to help isolate the issue.


Once everything's set, here are some references to guide you through reconciling:



You can always return to this page if you have further questions about your bank's connectivity or any other banking-related concerns in QBO. We are always here to assist you.