United States United Kingdom Australia Canada (English) Canada (French) France Singapore South Africa Global Ireland
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
efg123
Level 3
posted
‎July 27, 2020 11:17 AM
last updated ‎July 26, 2020 6:17 PM

A US$83 / AU$128 credit card expense is showing correctly in banking, but reconciling as AUS $83, not AUS$128 ! Anyone had this ?

 
Reply
1 Comment 1
Kass_B - Product Champion
Content Creator
‎July 27, 2020 12:09 PM

A US$83 / AU$128 credit card expense is showing correctly in banking, but reconciling as AUS $83, not AUS$128 ! Anyone had this ?

Hi efg123,

 

The currency of the account will determine what currency it reconciles in. If the account is set up with USD, the Reconcile screen will display the USD amounts, and if AUD then the Reconcile screen displays AUD amounts.

 

Are you able to provide us with some more information about exactly where you are seeing this amount showing as AUD $83 when it should be $128? Alternatively, you are more than welcome to reach out to our Support Team directly here so they can get eyes on exactly what you are seeing and take steps as required. 

 

-Kass

 

 

Reply